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FAQs

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Office

30 Popple Way, Stevenage, Herts, SG1 3TD

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Frequently asked questions

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Why are the products significantly cheaper than other online platforms? Are they genuine?

Our lower prices comes from the hard work we put into the sourcing of our products. We go to auctions on liquidated and overstock, brand new items that would otherwise be thrown. We can they pass those savings onto you, the customer.

How long does it take to complete an order?

We offer a 30 day refund policy, so if you are unhappy with your item you can return for a full refund after the item has been received.

Can I inspect the goods before receiving them?

Contact us straight away and we will help solve any issues you may have. We will get back to you the same day. Customer service is at the forefront of everything we do.

What should I do if there is a problem with my custom order?

Shipping is sent via Parcelforce 48 hour service and dispatched within one working day of the order.

Are the products the genuine brand for these prices?

Yes 100%. We always verify that are items are the branded products. If there is any doubt, please contact us to let us know.